Appointments

To request an urgent appointment for today  (Monday to Friday):

• phone us on 01241 870311, Monday to Friday from 8am to 6pm
• visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment in the next 7 days:

• phone us on 01241 870311, Monday to Friday from 8am to 6pm
• visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery

To cancel your appointment:

• phone us on 01241 870311, Monday to Friday from 8am to 6pm

If you need medical help now, use NHS 24 or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone or face-to-face.
• if you need an interpreter
• if you have any other access or communication needs

If you are housebound and need an appointment, we will do a home visit. We may phone you first to understand what you need.

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30.

The NHS Pharmacy First Scotland service allows patients to use a community pharmacy as the first port of call for treatment.

Who is eligible for NHS Pharmacy First Scotland?

Eligibility for the Pharmacy First Scotland service is reserved for those who fit the following criteria:

• Everyone registered with a GP practice in Scotland or the Defence Medical Services on a permanent or temporary basis (including care home residents).

• People who live in Scotland (including gypsy or travellers / asylum seeker or dependant of an asylum seeker).

Who isn't eligible for NHS Pharmacy First Scotland?

• Visitors to Scotland are excluded from accessing the service, however pharmacists will still be able to provide general help and advice to these patients as well as providing medication by over the counter sale.

Providing the NHS Pharmacy First Scotland service

Once the eligibility of the patient has been confirmed a consultation can be provided which may either be advice, referral to GP or treatment.

Further information can be found here